HELP & FAQ

Please contact us as soon as possible, ideally before your order has been dispatched. We’ll do our best to accommodate any requested changes.

Once an order has been dispatched, amendments may no longer be possible. Your statutory cancellation rights remain unaffected.

We aim to dispatch orders placed before 12pm, Monday to Friday, on the same working day. While we make every effort to achieve this, same-day dispatch is not guaranteed.

Orders placed after 12pm, at weekends or on bank holidays will normally be processed on the next working day. See our Shipping Policy for further information.

If you need to amend your delivery address, please contact us as soon as possible, quoting your order number.

We can usually amend delivery details before dispatch. Once an order has been passed to the carrier, changes may no longer be possible.

International shipping may be available by arrangement.

Please contact us with the products you require and your delivery country before ordering. We can then confirm availability, shipping costs and any relevant delivery requirements.

Each product page contains specifications and relevant compatibility information to help you choose the correct component.

If you’re unsure whether a product is suitable for your application, please contact us with details of your vehicle, engine and intended use before purchasing.

We can provide general product specifications and compatibility guidance to help you understand our components.

Installation should be undertaken by suitably qualified personnel using appropriate procedures for the vehicle and intended application.

Our product pages display availability where supported by our inventory system. Stock information is updated regularly, although availability can occasionally change before an order is processed.

If an item becomes unavailable, we’ll contact you to discuss the available options.

Please contact us or review our Returns Policy for return instructions.

For most UK consumer online purchases, you have a statutory right to cancel within 14 days after receiving the goods, subject to applicable exceptions. Rights relating to faulty goods are separate.

Available payment methods are displayed during checkout. Options may vary depending on your location and order.

Visit My Account and select the password reset option. Enter your registered email address or username to request a reset link.

If you continue to experience problems, please contact us.

Our Privacy Policy explains how we collect, use and protect personal information, along with your rights.

If you have further questions about your information, please get in touch.